I just wanted to share my recent experience at Apache in Monaghan the staff member serving us was very friendly and pleasant, which we appreciated. However, unfortunately the quality of the ice cream was extremely disappointing.
All three of us felt unwell after eating just a few teaspoons, and we ended up having to throw it away. We also felt sick for the rest of the evening. Considering we paid €15, this was very frustrating and concerning.
It didn’t seem fresh, and I don’t think it’s fair to be selling stock that may be past its best to customers.
I hope you can look into this, as it was a really unpleasant experience and not what we expected.
Hi Kotie, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza
